Refund Policy
Shenzhen Keluosaisi Intelligent Technology Co., Ltd. (Unified Social Credit Code: 91440300MAK87N4L98), registered in the People's Republic of China, sells Sepzok (formerly Sepzap) subscriptions on the pricing page. Paddle collects the payment. Create on your device; official cloud points, backups, and hosted My Service follow your plan.
Trial
Each paid plan includes a 7-day trial. Cancel in the Paddle customer portal before the trial ends. After the trial, the selected billing period is charged.
Refunds
You may request a full refund within 14 days of the purchase date. This 14-day refund window has no exceptions and no conditions. Email contact@sepzok.com with the billing email and the charge date. Refunds are returned through Paddle to the original payment method.